Privacy Policy | GunDogsDirect Ltd

GunDogsDirect Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy (together with our Terms of Use and any other documents referred to in it) sets out how we collect, use, and protect your personal data when you use our website.

Please read the following carefully to understand how we handle your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We May Collect

We may collect and process the following data about you:

• Information you provide by completing forms on our website (e.g. during registration, when posting listings, or requesting services).
• Records of correspondence if you contact us.
• Responses to surveys or feedback forms (voluntary).
• Details of transactions you carry out via our site.
• Information about your visits to our site, including traffic data, location data, and other communication data.

IP Addresses and Cookies

We may collect information about your device, including your IP address, operating system, and browser type. This is statistical data used to improve the user experience and does not identify individuals.

We use cookies to help our site function effectively and to collect information on user behaviour. You can manage cookie preferences in your browser settings. For more information, please see our Cookie Policy.

Where We Store Your Data

All personal data is stored on secure servers located in the United Kingdom. It will not be transferred outside the UK or European Economic Area without appropriate safeguards.

We take appropriate technical and organisational security measures to protect your data. However, please note that transmission over the internet is never completely secure.

How We Use Your Data

We use your personal data to:

• Provide you with the services and information you request.
• Improve our website and user experience.
• Contact you with relevant updates, offers, or information, where you have given consent.
• Comply with legal obligations and resolve disputes.

You can manage your communication preferences or opt out entirely via the ‘My Account’ section of the site.

Marketing and Third Parties

We may contact you about services or products that may interest you, only if you have provided explicit consent.

We do not sell your personal data. We may, however, share anonymised, aggregated statistics with advertisers or analytics providers. These do not identify you.

Disclosure of Your Data

We may disclose your data:

• To members of our corporate group (subsidiaries and affiliates).
• If required by law, regulation, or legal process.
• In the event of a business sale, merger, or acquisition.

Your Rights

You have the right to:

• Access your personal data.
• Correct inaccuracies in your data.
• Request data erasure or restriction of processing.
• Object to certain processing (including direct marketing).
• Withdraw consent at any time.

To exercise your rights, please contact us at privacy@gundogsdirect.co.uk.

Subject access requests are free of charge. We may require proof of identity before fulfilling a request.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy policies. Please review them before submitting any personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified by email.